Question 1

How do I request assistance from HHF?

Accepted Answer

Complete the Veteran Assistance form and explain what kind of help you need.

Question 2

Do I need to know which HHF program I need before applying?

Accepted Answer

No. If you are not sure which type of assistance fits your situation, explain what is happening in the assistance form and HHF can review the request.

Question 3

What kinds of help does HHF provide?

Accepted Answer

HHF may be able to help with furniture, household essentials, food, gas, temporary lodging, utility assistance, emergency needs, technology, holiday support, veteran resources, and other approved assistance.

Question 4

Is assistance guaranteed?

Accepted Answer

No. Assistance depends on the request, eligibility, available resources, and the circumstances of the household.

Question 5

Who does HHF serve?

Accepted Answer

Homeland Heroes Foundation serves veterans, active-duty service members, and military families.

Question 6

What states does HHF serve?

Accepted Answer

HHF serves veterans and military families across New Hampshire, Massachusetts, Maine, and Vermont.

Question 7

Do I need a referral to apply?

Accepted Answer

You can begin by submitting the HHF Veteran Assistance form. If additional information or a referral is needed for your situation, the HHF team can explain that during review.

Question 8

Are there income limits?

Accepted Answer

Eligibility is reviewed based on the individual request and available HHF guidelines. If financial information is needed, HHF will explain what is required.

Question 9

What furniture may be available?

Accepted Answer

Depending on current inventory, HHF may have items such as sofas, loveseats, chairs, recliners, coffee tables, side tables, lamps, dressers, nightstands, metal bed frames, kitchen tables, dining chairs, small bookshelves, desks, chairs, rugs, lightweight televisions, window air conditioners, and other household items. New mattresses, box springs, and bedding may also be available. Availability changes and specific items cannot be guaranteed.

Question 10

Does HHF deliver furniture?

Accepted Answer

Furniture transportation and distribution depend on the request, location, available resources, and current HHF procedures. The team will explain next steps after reviewing your request.

Question 11

Do I need my own truck or helpers?

Accepted Answer

Transportation and pickup requirements may vary. HHF will explain any truck, pickup, delivery, or helper requirements that apply to your request.

Question 12

Can I request a specific furniture item?

Accepted Answer

Yes, you can explain what you need in the assistance form, but specific furniture cannot be guaranteed because inventory changes.

Question 13

What is Emergency & Essential Needs Assistance?

Accepted Answer

This is HHF's support for approved urgent or essential needs that are not primarily furniture-related. Depending on the situation and available resources, assistance may include food, gas, temporary lodging, utilities, emergency financial needs, and other essential household needs.

Question 14

Can HHF help with food?

Accepted Answer

Food assistance may be available depending on the request and available resources.

Question 15

Can HHF help with gas?

Accepted Answer

Gas or transportation-related assistance may be available depending on the request and available resources.

Question 16

Can HHF help with temporary lodging?

Accepted Answer

Temporary or emergency lodging assistance may be available depending on the situation and available resources.

Question 17

Can HHF help with utilities?

Accepted Answer

Utility assistance may be available for approved requests depending on the situation and available resources.

Question 18

Can HHF help with rent?

Accepted Answer

HHF has assisted with different emergency financial needs depending on the circumstances and available resources. Submit a request explaining the situation so the team can review it.

Question 19

Can HHF help with vehicle repairs?

Accepted Answer

HHF has helped with different urgent needs depending on the situation and available resources. If a vehicle-related expense is creating an emergency, explain the situation in your assistance request.

Question 20

What documents will I need?

Accepted Answer

Documentation requirements depend on the request. HHF may ask for information needed to verify eligibility or understand the situation. The team will tell you what is needed after reviewing your request.

Question 21

Will I need a DD214?

Accepted Answer

A DD214 may be relevant for some veterans, but requirements can vary depending on the request. If HHF needs military service documentation, the team will explain what is required.

Question 22

Should I email sensitive documents to HHF?

Accepted Answer

Wait for instructions from HHF before sending sensitive military, financial, or personal documentation.

Question 23

Does the general contact form collect military records?

Accepted Answer

No. The general Contact HHF form is not intended for DD214s, Social Security numbers, financial account information, medical records, or other sensitive documents.

Question 24

Does HHF help veterans in New Hampshire?

Accepted Answer

Yes. HHF serves veterans, service members, and military families throughout New Hampshire.

Question 25

Does HHF help veterans in Massachusetts?

Accepted Answer

Yes. HHF serves veterans, service members, and military families in Massachusetts.

Question 26

Does HHF help veterans in Maine?

Accepted Answer

Yes. HHF serves veterans, service members, and military families in Maine.

Question 27

Does HHF help veterans in Vermont?

Accepted Answer

Yes. HHF serves veterans, service members, and military families in Vermont.

Question 28

Where is HHF located?

Accepted Answer

HHF's main location is 40 Lowell Rd., Unit 7, Salem, NH 03079. Visits are by appointment only.

Question 29

What happens after I submit an assistance request?

Accepted Answer

HHF reviews the information you provide and may contact you if additional details or documentation are needed. If HHF can assist, the team will explain what support may be available and what happens next.

Question 30

How long does it take to hear back?

Accepted Answer

Response times can vary depending on the request, current volume, and available resources. HHF will review the request as soon as possible.

Question 31

Why might a request take longer?

Accepted Answer

Some requests may take longer if additional information is needed, the request depends on current inventory or funding, or HHF needs to review available options.

Question 32

Can HHF deny a request?

Accepted Answer

HHF cannot guarantee that every request can be fulfilled. Availability, eligibility, current resources, and the circumstances of the request may affect what help can be provided.

Question 33

What if HHF cannot help me?

Accepted Answer

If HHF cannot provide the requested assistance directly, the team may be able to point you toward another veteran, public, or community resource when possible.

Question 34

Where can I find other veteran resources?

Accepted Answer

Visit the Veteran Resources page for additional organizations and support options.

Question 35

What if I am in immediate danger?

Accepted Answer

If you are in immediate danger or experiencing a life-threatening emergency, call 911 or contact the appropriate emergency service. HHF is not an emergency response service.

Veteran Assistance FAQs

Start Here

Answers to Common Questions

Getting Started

How do I request assistance from HHF?

How do I request assistance from HHF?

Do I need to know which HHF program I need before applying?

Do I need to know which HHF program I need before applying?

What kinds of help does HHF provide?

What kinds of help does HHF provide?

Is assistance guaranteed?

Is assistance guaranteed?

Eligibility

Who does HHF serve?

Who does HHF serve?

What states does HHF serve?

What states does HHF serve?

Do I need a referral to apply?

Do I need a referral to apply?

Are there income limits?

Are there income limits?

Furniture Assistance

What furniture may be available?

What furniture may be available?

Does HHF deliver furniture?

Does HHF deliver furniture?

Do I need my own truck or helpers?

Do I need my own truck or helpers?

Can I request a specific furniture item?

Can I request a specific furniture item?

Emergency & Essential Needs

What is Emergency & Essential Needs Assistance?

What is Emergency & Essential Needs Assistance?

Can HHF help with food?

Can HHF help with food?

Can HHF help with gas?

Can HHF help with gas?

Can HHF help with temporary lodging?

Can HHF help with temporary lodging?

Can HHF help with utilities?

Can HHF help with utilities?

Can HHF help with rent?

Can HHF help with rent?

Can HHF help with vehicle repairs?

Can HHF help with vehicle repairs?

Documentation

What documents will I need?

What documents will I need?

Will I need a DD214?

Will I need a DD214?

Should I email sensitive documents to HHF?

Should I email sensitive documents to HHF?

Does the general contact form collect military records?

Does the general contact form collect military records?

Service Area

Does HHF help veterans in New Hampshire?

Does HHF help veterans in New Hampshire?

Does HHF help veterans in Massachusetts?

Does HHF help veterans in Massachusetts?

Does HHF help veterans in Maine?

Does HHF help veterans in Maine?

Does HHF help veterans in Vermont?

Does HHF help veterans in Vermont?

Where is HHF located?

Where is HHF located?

After You Apply

What happens after I submit an assistance request?

What happens after I submit an assistance request?

How long does it take to hear back?

How long does it take to hear back?

Why might a request take longer?

Why might a request take longer?

Can HHF deny a request?

Can HHF deny a request?

Other Resources

What if HHF cannot help me?

What if HHF cannot help me?

Where can I find other veteran resources?

Where can I find other veteran resources?

What if I am in immediate danger?